What to Expect with A-1 Freeman Moving Group Employee Relocation Services

A central task of ours is to provide you with corporate relocation services that reduce downtime to help keep your firm productive and profitable through each stage of the move process. Helping you transfer your employees is one of the most effective ways we dothis. With that in mind, we provide you with a comprehensive range of employee relocation services that are unexcelled in the industry. And just as conscientious and capable as we are in performing your office move, we’re likewise so in the way we deal with employee relocation. Our process very much helps relieve the pressures of moving. That keeps your employees focused and, thereby, makes your corporate relocation a comfortable experience for everybody.

Our Employee Relocation Process

These are the steps you can We fulfill each one of the following activities associated with your move:

Corporate Needs Assessment
Our field representatives talk with you right away to collect information on each detail of your corporate move – including not just what’s slated for the move but also who’s slated for the move. We’ll also check out whatever move policy you’ve created to assure that our services accommodate its prescriptions. Our purpose in this preliminary talk or series of talks is to get to know your company, your corporate relocation needs, and your desires. Taking into account the assessment that’s produced following our meetings with you, we’ll provide you with a written estimate.

Corporate Profile
This document, which we prepare before we accept your first move, delineates your corporate relocation needs completely. It also uses information from our initial consultations with you to clearly call out what you’ve determined are activities we, A-1 Freeman Moving Group ...

• are “Always Authorized” to do,
• may “Use Our Discretion” in performing,
• must first “Call for Authorization” before performing, or
• are “Never Authorized” to do.

When you’ve agreed to the provisions of this document as well as our terms and pricing, the move planning can commence. We’ll refer to this document often over the course of your move.

Employee Education
A A-1 Freeman Moving Group Move Concierge will initiate contact with your employees being relocated to review each employee’s relocation needs, define our services and how we discharge them, and discuss what type of aid the Move Concierge will provide. In the initial contact, the Move Concierge will give your employees an explanation of ...

• the basic tenets of moving,
• our in-home and video inventorying practices,
• our insurance coverage,
• shipment dates and spreads,
• their company’s corporate move policy, and
• how A-1 Freeman Moving Group particularly assists children and families with various aspects of the relocation process.

Employee Move Assistance
The comprehensive services we provide each and every one of your transferring employees and their families comprise ...

• real-estate assistance to reduce the majority of relocation costs and problems for your company and your employees – due to A-1 Freeman Moving Group’s teaming with SIRVA Relocation, a national, full-service relocation firm specializing in home sale marketing and property closing, temporary housing, home finding and destination services, and mortgage financing;
• A-1 Freeman Moving Group SourceOne Service to break down the moving process more simply for your employees – managed by their personal Move Concierge, who serves as the employee’s single point of contact and delegates a driver crew to handle their relocation from first stage to last;
• packing assistance;
• delivery of packing supplies for self-pack;
• complete loading, moving, and unloading services;
• tear-down and, after the move, putting back together pieces like beds, entertainment centers, swing sets, etc.; and
• vehicle transport – cars, trucks, motorcycles ... even ATVs and boats.

Other services can be provided also, as authorized by the provisions of the corporate move policy and the terms of the move agreement.

Frequent Communication
Over the course of the relocation process, the Move Concierge communicates often with your employees, providing ...

• Move Concierge assistance as necessary, 24 hours a day,
• online move status updates 24 hours a day,
• at least 70 communications during the relocation, including assistance from others besides the Move Concierge who can help insure a smooth move,
• pro-active customer service to prevent trifling matters from becoming full-scale disasters,
• responsive service – such as speedily calling back when employees have questions or concerns, and
• communication after the move – even through final claims resolution, where claims are, in fact, filed.

Post-Move Follow-up
Following our relocation of an employee, the Move Concierge will call that employee to conduct a short, congenial post-move survey. This, essentially, is a concluding “quality check” to see what your employee thinks of the relocation, how well we ultimately conformed to his or her expectations, and what, if any, issues may still need addressing. Being aware of these things helps us constantly enhance our services and our move capabilities. Finally, our Move Concierge will give your employees a hearty THANK YOU for the pleasure of serving every one of them!

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