Relocating? Five Questions to Ask Your Mover
By Julie DeLong, A-1 Freeman Moving Group
Who will be my main contact point during my move?
You need to be sure you have the contact details for your customer care coordinator so it’s possible to check in and also inform them if there are any adjustments on your side. It is also a good idea to ask for the driver's phone number, just in case you need to make contact with them directly concerning loading or delivery details. Finally, be sure and ask for an afterhours contact if something unanticipated arises after 5pm or over the weekend and you must speak with someone without delay.
Are there additional charges beyond the written quote?
Almost all moving companies provide you with an itemized written quote of all the charges you will incur. Make sure you check out this document thoroughly and understand what is included and what is not. For instance, a number of movers do not include empty box pickup in their pricing, which could bring about additional charges. If there's something on the moving estimate that you do not understand, ask your relocation consultant or customer service coordinator for clarification.
When should I expect my possessions to be delivered?
The very last thing you want to do is wait for days or even weeks for your belongings to arrive at your new residence. Your moving company should be able to provide you with a good idea of when your things will arrive. Typically a delivery window is available until your things are loaded after which, the driver will be able to provide a more accurate delivery date. You will also want to ask about how they will take care of things in case they will be late as a result of unanticipated circumstances.
Is there anything that may not be shipped with your moving company?
In most cases, moving your residence suggests moving your household furniture, personal things, clothing, and other stuff for the house. These should not be a predicament. Having said that, there are a few things, such as flammable or explosive items, that can't go on the moving truck. And there are other items that it may be advisable to self-transport, including cash, jewelry, collectibles, art, as well as other valuable items.
What protections do you have set due to COVID-19?
You want to do everything that you can to protect your family's health and well-being. The very last thing you need is a lax team interacting with your family members and items. Make sure your mover and crew are adhering to appropriate protocols, wearing masks, washing hands, and social distancing.
Choose the Right Mover
You are prepared for a brand new life in a new city and all that is remaining is to pack up and move everything there. Doing the work on your own is a pain. Asking relatives and friends to help is difficult. Finding a professional mover in Killeen, alternatively, may be straightforward and pain free. At A-1 Freeman Moving Group in Killeen, we understand how crucial it is for you to trust your movers fully. We assure you that we're all set, capable, and pleased to offer you excellent moving services. Give us a call today!
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